How to deposit and withdraw from Hotbit?

Parts

1. How to deposit and withdraw on the Website?

2. How to deposit and withdraw on the App?

Part 1- How to deposit and withdraw on the Website?

Deposit

Click Wallet  ➞  Deposit on the top right corner and you can deposit your assets into your personal account on Hotbit.

Note:

1. Some tokens support multi-chain deposit channels, so please make sure that the chain you choose for deposit corresponds to the chain you choose for transfer from the sending platform. 

2.User can set their default deposit account as Funding account or Spot account.

Details: Why Hotbit launched Funding Account For Users

Select the token you need to deposit;

Take ETH deposit as an example, select the corresponding chain (e.g. ERC20) ➞ click on the left icon to copy the deposit address or click on the icon showing the QR code to deposit.

IMPORTANT: Send only ETH to this deposit address. Sending any other currency to this address may result in the loss of your deposit.

You can first check the status of the transfer on the chain after it is completed ➞ You can check the progress on the deposit and withdrawal history or the right side of the corresponding currency after the chain shows completion and 30 confirmations;

ETH and ERC 20 tokens blockchain link: https://etherscan.io/

If the deposit do not arrive for a long time in the case of no network congestion,  you can contact customer service by submitting a support ticket

Withdraw

Click Wallet  ➞  Withdrawal on the top right corner and you can deposit your assets into your personal account on Hotbit.

Note:

1. Some tokens support multi-chain withdrawal channels, so please make sure that the chain you choose for withdrawal corresponds to the chain you choose for transfer from the receiving platform. 

2. User can only withdraw from Funding account. If assets is not in Funding account, user need to transfer them to Funding account then withdraw. Please refer to the screenshot attached below to find the transfer button. 

Details: Why Hotbit launched Funding Account For Users

Take USDT withdrawal as an example, select the corresponding chain (e.g. ERC20) ➞ Enter the withdrawal address (you can choose to add it to the address management first) ➞ Enter the withdrawal amount ➞ Click "Submitl"  ➞ Enter the appropriate verification code;

You can check the progress of the withdrawal after the withdrawal is completed in the withdrawal history or to the right of the corresponding currency ➞ Click Detail to view the details of the withdrawal;

ETH and ERC 20 Token Blockchain Inquiry Link: https://etherscan.io/ 

If the withdrawal do not arrive for a long time in the case of no network congestion,  you can contact customer service by submitting a support ticket

Part 2- How to deposit and withdraw on the APP?

Deposit

Click "Fund" in the lower right corner of the APP interface, and then select "Deposit" button. You could directly search for the token you need to deposit, or directly select the commonly used to enter the corresponding token deposit address of your Hotbit account.

Take BTC as an example.

You could obtain the deposit address of the token in your Hotbit account through the QR code on the interface, or clicking the Copy address to copy the deposit address. At the same time, you can view all of your token and available balance at the top of the interface.

(Please read the tips below carefully when depositing)

After the deposit is completed, you could check your deposit history in "FUND" ➔ "History" ➔ "Deposit History"

Withdraw

Click "Fund" in the lower right corner of the APP interface, and then select "Withdrawal" button. You could directly search for the token you need to withdraw, or directly select the commonly used.

Taking BTC as an example here, you could view all of your currency and available balance at the top of the interface. Enter the withdrawal quantity and click on the "+" in the page to add the withdrawal address.

You can paste the address you copied or scan the QR code to identify the address.

After entering the withdrawal address and amount, click "Withdraw" then enter the email verification code, Google verification code, and mobile verification code in sequence, and click "OK“ to complete the withdrawal.

After the withdrawal is submitted, you could check the progress and status in the withdrawal history. If the status has not been updated for a long time, you could send us the support ticket to help you.