Dear Hotbit Users,
After the rigorous verification of our system, we found that Hotbit's previous RISE Redenomination plan (10000 old RISE :1 new RISE) was failed due to the asset errors of some users during the Redenomination process.
Therefore, for the sake of users who are involved in this incident, the following compensation measures was decided:
1. the net purchased RISE of users which was bought during the period from 10:00 AM UTC on December 22nd, 2021 to 04:00 PM UTC on December 22nd, 2021 will be deducted and burned and users will receive an amount of USDT that they spent on RISE purchase as compensation. The compensation has been issued to the relevant Hotbit accounts. The involved users can log into their Hotbit accounts to check the deposit history;
2. The deposit, withdrawal and trading functions of RISE will be recovered within 10 working days, and the specific time will be announced later.
If you have any problem, please send us the support ticket.
Thank you for your ongoing support and understanding for Hotbit!
Hotbit Team
December 29th, 2021
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