if you can't get the SMS code, please check these methods
1. It might be the network congestion, you can try again after 30 minutes.
2. Ensure you have a good phone signal, otherwise please position your phone where the signal is better.
3. Turn off the fire wall and black list on your phone
4. Restart your phone
5. Pls wait for 120 seconds then click the button "resend "
If you can't get the Email code, please check these methods
1.Pls resend it after 120 seconds
2.Try to White-list Hotbit Emails. here is the link：https://hotbit.zendesk.com/hc/en-us/articles/360007571374-How-to-White-list-Hotbit-E-mails
3.Check you your junk mailbox
4.Please try to clear cache and visit www.hotbit.io with google or firefox browsers
5.Try to visit https://app.hotbit.pro to download APP and clear cache of your phone
We apologize for any inconvenience caused. If the problem still remains unsolved,please submit a support ticket to us
If you are still not able to receive SMS code or Email code after these steps, please create a support ticket ,we will give you feedback asap.